PRIVACY POLICY

INFORMATION YOU PROVIDE TO US:

• CONTACT INFORMATION (NAME, EMAIL ADDRESS, PHONE NUMBER)
• NEWSLETTER SUBSCRIPTION PREFERENCES
• INQUIRY DETAILS AND COMMUNICATION HISTORY
• FEEDBACK AND REVIEWS

INFORMATION AUTOMATICALLY COLLECTED:

• IP ADDRESS AND GEOGRAPHIC LOCATION
• BROWSER TYPE AND VERSION
• DEVICE INFORMATION AND OPERATING SYSTEM
• PAGES VISITED AND TIME SPENT ON SITE
• REFERRAL SOURCE AND EXIT PAGES
• COOKIE DATA AND TRACKING PIXELS

WE USE THE COLLECTED INFORMATION FOR THE FOLLOWING PURPOSES:

• TO PROVIDE AND MAINTAIN OUR WEBSITE AND SERVICES
• TO RESPOND TO YOUR INQUIRIES AND PROVIDE CUSTOMER SUPPORT
• TO SEND NEWSLETTERS AND MARKETING COMMUNICATIONS (WITH YOUR CONSENT)
• TO ANALYZE WEBSITE USAGE AND IMPROVE USER EXPERIENCE
• TO DETECT, PREVENT, AND ADDRESS TECHNICAL ISSUES AND SECURITY THREATS
• TO COMPLY WITH LEGAL OBLIGATIONS AND PROTECT OUR RIGHTS
• TO PERSONALIZE CONTENT AND RECOMMENDATIONS

AS A UK-BASED COMPANY, WE PROCESS YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE UK GENERAL DATA PROTECTION REGULATION (UK GDPR) AND THE DATA PROTECTION ACT 2018. IF YOU ARE LOCATED IN THE EUROPEAN ECONOMIC AREA (EEA) OR THE UNITED KINGDOM, OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION INCLUDES:

• CONSENT: WHEN YOU PROVIDE EXPLICIT CONSENT FOR MARKETING COMMUNICATIONS
• LEGITIMATE INTERESTS: TO OPERATE OUR BUSINESS, IMPROVE OUR SERVICES, AND ENSURE SECURITY
• CONTRACTUAL NECESSITY: TO FULFILL OUR OBLIGATIONS IN PROVIDING SERVICES
• LEGAL COMPLIANCE: TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS

WE MAY SHARE YOUR PERSONAL INFORMATION IN THE FOLLOWING CIRCUMSTANCES:

• SERVICE PROVIDERS: WITH TRUSTED THIRD PARTIES WHO ASSIST IN WEBSITE OPERATIONS (HOSTING, ANALYTICS, EMAIL SERVICES)
• LEGAL REQUIREMENTS: WHEN REQUIRED BY LAW, COURT ORDER, OR GOVERNMENT REQUEST
• BUSINESS TRANSFERS: IN CONNECTION WITH MERGERS, ACQUISITIONS, OR ASSET SALES
• PROTECTION OF RIGHTS: TO PROTECT OUR RIGHTS, PROPERTY, OR SAFETY, OR THAT OF OTHERS

WE DO NOT SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR MARKETING PURPOSES.

WE RETAIN YOUR PERSONAL INFORMATION ONLY AS LONG AS NECESSARY TO FULFILL THE PURPOSES OUTLINED IN THIS PRIVACY POLICY, UNLESS A LONGER RETENTION PERIOD IS REQUIRED OR PERMITTED BY LAW. WHEN WE NO LONGER NEED YOUR INFORMATION, WE WILL SECURELY DELETE OR ANONYMIZE IT.

WE IMPLEMENT APPROPRIATE TECHNICAL AND ORGANIZATIONAL SECURITY MEASURES TO PROTECT YOUR PERSONAL INFORMATION AGAINST UNAUTHORIZED ACCESS, ALTERATION, DISCLOSURE, OR DESTRUCTION. HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE.

DEPENDING ON YOUR LOCATION, YOU MAY HAVE THE FOLLOWING RIGHTS REGARDING YOUR PERSONAL INFORMATION:

• ACCESS: REQUEST ACCESS TO YOUR PERSONAL INFORMATION
• RECTIFICATION: REQUEST CORRECTION OF INACCURATE INFORMATION
• ERASURE: REQUEST DELETION OF YOUR PERSONAL INFORMATION
• RESTRICTION: REQUEST LIMITATION OF PROCESSING
• PORTABILITY: REQUEST TRANSFER OF YOUR DATA
• OBJECTION: OBJECT TO PROCESSING BASED ON LEGITIMATE INTERESTS
• WITHDRAW CONSENT: WITHDRAW CONSENT FOR MARKETING COMMUNICATIONS

TO EXERCISE THESE RIGHTS, PLEASE CONTACT US USING THE INFORMATION PROVIDED BELOW. IF YOU ARE A UK RESIDENT, YOU ALSO HAVE THE RIGHT TO LODGE A COMPLAINT WITH THE INFORMATION COMMISSIONER’S OFFICE (ICO) AT ICO.ORG.UK.

WE USE COOKIES AND SIMILAR TRACKING TECHNOLOGIES TO COLLECT AND TRACK INFORMATION ABOUT YOUR USE OF OUR WEBSITE. FOR DETAILED INFORMATION ABOUT OUR USE OF COOKIES, PLEASE REFER TO OUR COOKIE POLICY.

OUR WEBSITE MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES. WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR CONTENT OF THESE EXTERNAL SITES. WE ENCOURAGE YOU TO REVIEW THE PRIVACY POLICIES OF ANY THIRD-PARTY SITES YOU VISIT.

OUR WEBSITE IS NOT DIRECTED TO CHILDREN UNDER THE AGE OF 13. WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER 13. IF WE BECOME AWARE THAT WE HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD UNDER 13, WE WILL TAKE STEPS TO DELETE SUCH INFORMATION.

YOUR INFORMATION MAY BE TRANSFERRED TO AND PROCESSED IN COUNTRIES OTHER THAN YOUR OWN. WE ENSURE APPROPRIATE SAFEGUARDS ARE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION IN ACCORDANCE WITH APPLICABLE DATA PROTECTION LAWS.

WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME. WE WILL NOTIFY YOU OF ANY MATERIAL CHANGES BY POSTING THE NEW PRIVACY POLICY ON THIS PAGE AND UPDATING THE "LAST UPDATED" DATE. YOUR CONTINUED USE OF THE WEBSITE AFTER SUCH MODIFICATIONS CONSTITUTES ACCEPTANCE OF THE UPDATED PRIVACY POLICY.

THIS PRIVACY POLICY AND ANY DISPUTES ARISING FROM IT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF ENGLAND AND WALES. THE COURTS OF ENGLAND AND WALES SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY DISPUTES.

IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY OR OUR DATA PRACTICES, PLEASE CONTACT US THROUGH OUR CONTACT PAGE OR AT THE INFORMATION PROVIDED ON OUR WEBSITE.