FREQUENTLY ASKED QUESTIONS

YES — WE WELCOME TRADE PROFESSIONALS TO JOIN OUR VANDAVEE TRADE PROGRAMME. APPROVED PARTNERS RECEIVE PREFERENTIAL TRADE TERMS ON ELIGIBLE PIECES AND EARLY ACCESS TO NEW COLLECTIONS. TO MAINTAIN THE INTEGRITY OF THE PROGRAMME, ALL APPLICANTS MUST BE VERIFIED BUSINESSES. WE REQUIRE PROOF SUCH AS A COMPANY REGISTRATION CERTIFICATE, VAT NUMBER, OR PROFESSIONAL ACCREDITATION BEFORE APPROVAL. TO APPLY, PLEASE CONTACT OUR TRADE TEAM WITH YOUR BUSINESS DETAILS, AND WE WILL GUIDE YOU THROUGH THE SHORT VERIFICATION PROCESS.

ABSOLUTELY. MANY VANDAVEE PIECES CAN BE TAILORED TO YOUR REQUIRED DIMENSIONS OR SPATIAL LAYOUT. SIMPLY SHARE YOUR DESIGN BRIEF OR MEASUREMENTS, AND OUR PRODUCTION SPECIALISTS WILL REVIEW FEASIBILITY, LEAD TIME, AND QUOTATION DETAILS. WE WILL ENSURE THE DESIGN BALANCE AND PROPORTIONS REMAIN CONSISTENT WITH THE ORIGINAL CRAFTSMANSHIP INTENT.

YES — EVERY VANDAVEE PIECE IS ACCOMPANIED BY A CERTIFICATE OF AUTHENTICITY AND ORIGIN. EACH CERTIFICATE CONFIRMS THAT THE PRODUCT HAS BEEN CRAFTED IN ITALY BY OUR SELECTED ARTISANS AND MEETS OUR STRICT STANDARDS OF MATERIAL QUALITY AND CRAFTSMANSHIP.

ALL OF OUR PIECES ARE PROUDLY MANUFACTURED IN ITALY, IN COLLABORATION WITH MASTER ARTISANS WHO COMBINE TRADITIONAL METHODS WITH CONTEMPORARY DESIGN PRECISION. THIS ITALIAN PROVENANCE ENSURES ENDURING QUALITY, ATTENTION TO DETAIL, AND THE REFINED AESTHETIC THAT DEFINES EVERY VANDAVEE CREATION.

LEAD TIMES VARY DEPENDING ON THE SPECIFIC PRODUCT, CUSTOMIZATION LEVEL, AND SEASONAL PRODUCTION SCHEDULES. AS A GENERAL GUIDE, MOST ORDERS ARE COMPLETED WITHIN 8–12 WEEKS FROM CONFIRMATION. DURING BUSIER PERIODS SUCH AS PRE-CHRISTMAS, PRODUCTION MAY TAKE SLIGHTLY LONGER. FOR THE MOST ACCURATE TIMEFRAME, PLEASE CONTACT US WHEN SUBMITTING YOUR ENQUIRY.

ALL QUOTATIONS ARE PREPARED ON ENQUIRY AND ARE SHOWN EXCLUDING VAT, IMPORT TAXES, AND CUSTOMS DUTIES. AS VANDAVEE MANUFACTURES IN ITALY, APPLICABLE TAXES DEPEND ENTIRELY ON THE DELIVERY DESTINATION. WITHIN THE EU, VAT MAY BE CHARGED ACCORDING TO EU RULES. OUTSIDE THE EU, NO VAT IS CHARGED BY US, BUT LOCAL IMPORT TAXES, CUSTOMS DUTIES, AND CLEARANCE FEES MAY APPLY UPON DELIVERY. SHIPPING IS QUOTED SEPARATELY AND TAILORED TO YOUR DESTINATION AND HANDLING REQUIREMENTS. WE WILL PROVIDE A COMPREHENSIVE QUOTATION OUTLINING ALL COSTS BEFORE YOU CONFIRM YOUR ORDER.